• Q1: How do I choose the right wattage (35W to 600W) for my project?

    A: Selection depends on your projection distance and ambient light. Our 30W-100W series is perfect for indoor retail and shop entrances (up to 10m). For large-scale building advertising or outdoor landmarks, we recommend our 300W or 600W High-Power series, which can project clearly up to 50 meters even in city environments.

  • Q2: Is the Gobo projector waterproof for outdoor use?

    A: Yes! Our outdoor series features an IP68 waterproof rating, the highest level of protection against dust and high-pressure water jets. Whether it's heavy rain or extreme weather, our OSRAM LED-powered projectors are built for durability and long-term outdoor performance.

  • Q3: Can I customize my own logo? How long does it take?

    A: Absolutely. We provide Free HD Gobo Design services. Simply send us your logo file (AI, PDF, or high-res JPG), and our designers will provide a preview within 24 hours. Once confirmed, the custom lens production takes only 1-2 business days.

  • Q4: Do you ship internationally and who handles the customs duties?

    A: We provide global shipping to the United States, Europe, the CIS, the Middle East, Southeast Asia and other countries. For your convenience, we provide DDP (tax paid) services for many regions, which means that the price you see at checkout includes all shipping and import taxes. There are no hidden fees at your door!

  • Q5: What is the lifespan of the projector and do you offer a warranty?

    A: Our projectors use high-quality cooling systems to keep the LED temperature below 65°C, ensuring a lifespan of over 50,000 hours. We stand by our quality with a 2-year warranty and lifetime technical support for all our professional lighting products.

  • Q6: Can the projection angle and focus be adjusted after installation?

    A: Yes, our projectors feature a manual focus lens and a 360-degree rotatable bracket. This allows you to fine-tune the clarity and orientation of your logo on-site, ensuring a perfect display regardless of the mounting height or surface angle.

  • Q7: Is it possible to change the logo in the future without buying a new projector?

    A: Absolutely. Our Gobo projectors are designed for long-term use. If your branding or promotion changes, you only need to order a replacement Gobo glass slide. It’s cost-effective and easy to replace in under 5 minutes.

  • Q8: Can I see the projection during the daytime or under bright street lights?

    A: For the best visual impact, projections are most effective in low-light or nighttime conditions. However, our 300W and 600W ultra-bright models are powerful enough to remain visible under standard city street lighting or in shaded indoor areas during the day.

  • Q9: Do you offer discounts for bulk orders or wholesale partnerships?

    A: Yes, we welcome partnerships with advertising agencies, sign shops, and interior designers. We offer tiered wholesale pricing and neutral packaging for bulk orders. Please contact our sales team via WhatsApp +86 15118022644 for a customized B2B quotation.

If you have any other questions, you can contact me at any time Whatsapp: +86 15118022644